I sauntered over to Subway for lunch today and perused the selection. Hey, looks like the wraps are the same price as the 6″ subs! Nice! So I promptly order my wrap and all is good in the world.
Until I get to the cash.
Cashiers: Alright, that’s $5.92.
Me: Doesn’t it say $4.29 on the sign?
Cashiers (yes there are two of them in Quebec): No, that’s only for the six inch sub.
Me (while pointing at the sign): But the sign says “Six Inch or Wrap” for $4.29
Cashiers (looking dead ahead at me all the time and not even bothering to look at the sign): No, it’s more expensive.
Me (then realizing this may be a language barrier issue): (in French)No, but look at the sign. It says “Six Inch OR Wrap”. Listen, I don’t really care if I have to pay an extra dollar but the sign says otherwise.
Cashiers (never acknowledging the sign): The wrap is more expensive.
This leads me to believe that the people who work at the Subway in Hull are actually robots who cannot process anything past taking our cash and giving us back change! They couldn’t even tilt their heads to look at the sign. It was quite unbelievable. At one point I wanted to ask the woman next to me if I’m reading the sign wrong but I decided to pay the extra buck and hightail it outside into the beautiful, beautiful weather.
5 replies on “Subway Woes”
Personally if that was me I would of said I don’t want the wrap anymore, take this one back and make me a regular sub for $4.29. I am pretty sure from my years at Wal-Mart that if you advertise something at one price but the actual price is higher, legaly you have to sell it at that price.
mike is correct. if advertised for a certain price. they must make good on that price.
Ya, I would of been annoyed! I would of said, I am not paying until you acknowledge the sign.
but I understand you leaving. you know what they say:
“A subway sub in the hand is worth two behind the sneeze guard.”
James Simpson
– 2007
You guys are all right of course. I SHOULD have stayed and fought for my rights to an advertised price (well, unless I took James’ credo to heart). I suppose the sunny day was calling my name and the fact that the 2-3 times I already mentioned the fact that it was on the sign and they never looked up made me realize that it was a hopeless situation.
I have since talked about it at work and it turns out that a lot of people have trouble with that Subway location and they think they overcharge all the time.
Methinks it’s time to write a letter!